Two kinds of agency, two state offices
Most agencies that send aides for companion and personal care are Health Care Service Firms. They register with the NJ Division of Consumer Affairs every year.
Agencies that send nurses and therapists under a doctor’s order are Home Health Agencies. They are licensed by the NJ Department of Health, and most are also certified by Medicare.
What to look for
An active registration or license. A suspended or revoked status means the agency should not be providing care.
Any public enforcement actions, such as civil penalties or consent orders. One older, corrected issue is different from a pattern.
Accreditation from CHAP, ACHC or The Joint Commission. It is voluntary in New Jersey and means an outside body has reviewed the agency.
Confirm before you sign
Records change. Brooke shows the date each profile was last verified, but always confirm current status with the state before hiring.
Common questions
- Is a Health Care Service Firm licensed?
- Health Care Service Firms are registered, not licensed, with the NJ Division of Consumer Affairs. Registration must be renewed every year.
- Do home health aides need their own certification?
- Yes. In New Jersey, aides who provide hands-on personal care must be Certified Home Health Aides registered with the NJ Board of Nursing.